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FAQ1) Q: Frequently Asked Questions A: Help! Working with the Winning Way Secrets Website Make sure your computer is accepting cookies. Also, clear your cache (aka Temporary Internet Files folder) and log back in to WWS. Here's how to clear your cache: For Internet Explorer Internet Explorer --> Tools --> Internet Options --> General --> Delete --> Delete Files. For Firefox: Mozilla Firefox --> Tools --> Options --> Privacy --> Clear Now (under private data). For more details on clearing your cache, click here. Now for a more technical answer: Whenever a person signs up for WWS, the software script that I use to run WWS sets a cookie that matches the login session for the user. If that cookie cannot be set or is removed then the customer will be redirected back to the logon screen in order to start a new session. So if for some reason your computer did not accept the cookie (or if the cookie was deleted), then the session cannot be authenticated and you will have to login again. If the above does not work, then your browser privacy settings may be refusing to accept cookies. So click on Tools --> Internet Options --> Privacy --> Advanced Set the option for how your browser handles cookies to "Prompt" -- Next, you will need to restart Internet Explorer and login to WWS. You will be prompted to allow the cookie or not. Be sure to check the box for "Always Allow". If you try the solutions above and neither corrects the problem, then here's another possible solution: If you are currently using Internet Explorer, try using Firefox to see if that solves the issue (and vice versa). There may be some type of browser compatibility issue. How Much Does The Intern Membership Cost? You are welcome to stay a free member of WWS for as long as you want. When you decide to upgrade to Intern, just click on the "Account Upgrade" tab the fee for the WWS Intern Membership is only $9.95 per month. With your membership, you are automatically enrolled in the book of the month club. Is There An Affiliate Program For WWS? Yes, we do have an affiliate program for the Winning Way Secrets. Just click on the "Affiliates" tab to get your unique affiliate link. There is also various promotional material in there and we'll be adding more shortly. All you have to do is give away free memberships to Winning Way Secrets using your unique affiliate link. When your referrals upgrade to the Intern level WWS membership, you will receive a recurring commission payment each month. Free members earn a 25% commission every month for each referral that upgrades to Intern ... Intern members earn a 70% commission every month! You will receive your commission payment by Paypal on the 15th of every month, so be sure to add your Paypal address to your profile. There is absolutely no charge to join our Affiliate Program. We provide you with all of the promotional tools you need as an affiliate. We handle the order, product delivery, and billing. Our affiliate software automatically tracks your orders, and you always have complete access to your accounts statistics so that you know how effective your marketing is. We also offer two alternate payment plans for WWS Intern: 1) The Annual Membership fee for WWS Intern is only $99. You save $20 compared to the monthly subscription rate! 2) The Lifetime Membership fee for WWS Intern is only $299. You save quite a bit of money! To take advantage of these alternate payments plans, just send us a Help Desk ticket letting us know which plan & payment method you would like to use. Your Winning Way Secrets Intern Account Has Been Canceled ... Be aware that making financial changes to your PayPal account such as updating your credit card or banking information will cause Paypal to cancel ALL of your monthly membership subscriptions ... including your subscription for your WWS Intern membership. Also, if your credit card on file with Paypal expires then PayPal will cancel all of your subscriptions. This is a very strange feature of Paypal that I have no control over ... nor can I reinstate your Paypal subscription for you. To reinstate your WWS Intern subscription with Paypal, just log into your WWS free membership and click on the upgrade tab for the $1 trial offer: http://winningwaysecrets.com/members/login.php Here’s an important tip that I've learned about Paypal: If you have to replace a credit card on Paypal, first add your new card and then make sure that you change all of your subscriptions over to the new card before you delete the old card. That way your subscriptions won't be canceled. How do I contact WWS? I am always available for your questions, comments, complaints, or suggestions. I do have one request though: If you having problems or have questions about a product that you have purchased, please include the following information in your ticket: your full name, your login username, your email address, the product name, computer type (MAC/PC), the operating system on your computer (Windows XP, Vista, Windows 7, ... etc), and a detailed description of what the problem is. There are several methods of contact: Email: If you would like to send me an email, my email address is carolyn(at)winningwaysecrets.com. Don't forget to replace (at) with @. note: If you don't want your email address harvested this is a good way to post in on your pages. People can read it as an email address, bots cannot. Help Desk: My help desk is located at www.winassoc.com/support Due to the fact that email has become increasingly unreliable I strongly recommend that you submit a support ticket at my help desk. I will reply to your ticket as quickly as possible, and all tickets are answered in the order they are received. Can you explain to me what the different resell rights terms mean? When you buy a digital product (whether it be an ebook, MP3 audio file, video, or software script) you will receive a product license with that product. That license will give you Private Label Rights (PLR), Master Resale Rights (MRR), Resale Rights (RR), or Personal Use Only Rights. Products that come with Private Label Rights are products that may be re-sold to others and you keep 100% of the profits. You are allowed to alter the product however you see fit. You also may claim that you are the author, but you can't claim the copyright to the product. Depending on the terms of the license, you may or may not pass on the PLR to the purchaser. Products that come with Master Resell Rights may be re-sold to others and you keep 100% of the profits. You may also pass along Resell Rights to those products to others if you choose to do so. Products that come with Resell Rights may be re-sold to others and you keep 100% of the profits. However, you may NOT pass along Resell Rights to those products to others. Products that come with Personal Use Only Rights may NOT be re-sold to others nor may you pass along Rights to those products to others. As the name suggests though, you are allowed to use the product. Help! I can't login! If you are trying to log in to WinningWaySecrets.com and are not able to, first be sure that you have registered. (http://WinningWaySecrets.com/members/signup.php) You have to be registered before you are able to log in. Also, double check the username and password that you are using. If you have registered and you are using the correct log in username and password, then submit a help ticket at our Help Desk We will be glad to help you. Help! I lost/forgot my password! No problem. Just go to http://winningwaysecrets.com/members/lostpass.php and enter your email address. Your password will be emailed to you! How do I cancel my membership? To cancel your WinningWaySecrets.com membership, simply login to your Paypal account, and ...
Or, if you would prefer for us to cancel it for you, simply go to our Help Desk and submit a ticket requesting that your account be canceled. In your help desk ticket, be sure to include ...
Normally we will have your account closed within 24 hours after you submit the help desk ticket. |